Terms & Condition

  • Home
  • Terms & Condition

Welcome to HOMEFRONT PRO Appliance Repair. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and/or booking our services, you agree to these terms. If you do not agree with any part of these terms, you should not use our website or services.

1. Services

HOMEFRONT PRO offers appliance repair services for both residential and commercial clients. Our services include, but are not limited to, the repair of refrigerators, washers, dryers, ovens, stoves, dishwashers, and dryer vent cleaning.

2. Booking and Scheduling

Online Booking: You may book our services through our website. Booking is subject to availability, and we reserve the right to refuse service at our discretion.

Callback Requests: When you request a callback through our website, you consent to be contacted by phone or email regarding your service request.

Service Timeframes: While we strive to provide prompt service, including our "2-Hour Service" option, we do not guarantee that service will be completed within this timeframe in all circumstances. Unforeseen delays may occur, and we will notify you as soon as possible if there is any change to your scheduled service.

3. Payments and Fees

Service Charges: All service charges are due at the time of service unless otherwise agreed upon in writing.

Payment Methods: We accept payment via credit card, debit card, and other payment methods as indicated on our website.

Cancellations: If you need to cancel or reschedule your service, please do so at least 24 hours in advance to avoid any cancellation fees.

4. Warranties and Guarantees

Service Guarantee: We guarantee our workmanship and the parts we install for a period of 90 days. If you experience the same issue within this period, we will return to assess and address the problem at no additional cost.

Exclusions: This guarantee does not cover issues caused by misuse, neglect, or unauthorized repairs performed by others.

5. Limitation of Liability

No Warranty: While we strive to provide accurate and timely services, we do not warrant that the services provided will meet your specific requirements or that any errors in service will be corrected.

Liability: HOMEFRONT PRO shall not be held liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or website.

6. User Responsibilities

Accurate Information: You agree to provide accurate and complete information when booking a service. Failure to provide accurate information may result in the cancellation of your service and/or additional charges.

Access to Property: You agree to provide our technicians with safe and reasonable access to the appliance requiring service. Failure to provide access may result in additional charges or service cancellation.

7. Privacy

Data Collection: By using our website and services, you consent to the collection and use of your personal information as outlined in our Privacy Policy.

Third-Party Services: We may use third-party service providers to assist in delivering our services. By using our services, you consent to the sharing of your information with these third parties as necessary to provide the requested services.

8. Intellectual Property

Content Ownership: All content on this website, including text, images, graphics, and logos, is the property of HOMEFRONT PRO or its content suppliers and is protected by copyright laws.

Usage: You may not reproduce, distribute, or otherwise use any content from this website without express written permission from HOMEFRONT PRO.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website and services constitutes your acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Pennsylvania, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

HOMEFRONT PRO
502 W 7th St, Suite 100 Erie PA 16502
Call Us: 877-598-5948
Email Us: support24@homefrontpro.com